Help Center

100% Guaranteed. We monitor ship schedules in real-time for Amber Cove and Taino Bay. We ensure you are back at the port at least 90 minutes before departure. Book with total peace of mind.

For Amber Cove and Taino Bay, our guides wait just outside the main gate holding a sign with the Enma Tours logo. Detailed meeting instructions are sent immediately after booking.

If your ship cannot dock due to weather or itinerary changes, you receive a FULL 100% REFUND instantly. No hidden fees.

No. We are flexible. You can book now and pay in cash (USD) directly to the driver on the day of your tour. A small deposit may be required for large groups only.

Yes. We offer Free Cancellation up to 24 hours before your scheduled service. We understand travel plans change.

No. The price we quote is the price you pay. Taxes and basic fees are included.

Don't worry. We track your flight. Your driver will adjust the pickup time automatically and will be waiting for you when you land.

Yes. All our transfers and tours are 100% Private. No sharing with strangers, no waiting for other passengers. Just you and your group.

Yes! We provide baby seats and boosters at no extra cost. Just let us know in the booking notes.